"My wife and I started our journey in early 2023 of selling our house, and moving to a different city to build our retirement house. We began a very thorough research and vetting process to find someone who would be part of our team during this venture. We weren’t looking for someone who would just sell our house, but for some..."
"My wife and I started our journey in early 2023 of selling our house, and moving to a different city to build our retirement house. We began a very thorough research and vetting process to find someone who would be part of our team during this venture. We weren’t looking for someone who would just sell our house, but for someone who would be a partner with us to get our house/property ready to sell to maximize the value; guidance in selecting a moving company for the process of packing and moving our household items; tap into their network to assist with locating a rental property in our new city while our house is being built; and overall guidance and support during a very busy and stressful time. After spending a significant amount of time researching and reading reviews of real estate agents, and talking with friends about their experiences with agents on both the buying and selling of houses, I could see a pattern developing where the name of Scott Monroe kept appearing with 5-star reviews. In addition, in more recent reviews over the past 5 years, Molly Kemper’s name was mentioned in conjunction with Scott’s name so we knew they were a team that was providing exemplary service to their clients. We narrowed down our list to three different real estate agents whom we invited to see our house and meet with them in person to discuss their process in representing a buyer, and see if it would be a good fit for us. We asked a lot of detailed questions, and both Scott and Molly were very professional and thorough in providing us with answers to those questions. After much consideration, and learning more about each of their backgrounds and approaches with selling strategies at Windermere, it became clear that Scotty and Molly were the right partners for us. In addition, they checked the boxes that were important to us: trust, respect, and loyalty. Over the next three months, we were in constant communication with Scott and Molly. Scott and Molly recommended pre-sale inspections, coordinated these, and were on-site to answer any questions. Also, they consulted with us on improvements to the house that would increase the value, or make it so a potential buyer wouldn’t feel there were projects to undertake. We never felt like they were just getting us to spend more money to make their jobs easier. As with any home sale, the inspector will find items that need addressing, especially in a house that is a mid-century house. Luckily, we only had a few items to address, and with Scott’s background in construction, he came over and fixed the issues himself. Other times Scott came over to lend his expertise as we made a few repairs to the house. Scott and Molly were always just a phone call away to assist us with any items where we needed help. When it came time to stage our house and make it look its best, and to have it professionally photographed, Molly was there every step of the way. The house truly looked better than we expected. Molly really paid attention to all the details which helped maximize the value of the house. Before our house went “live,” Scott and Molly were very helpful in discussing with us the right asking price to make sure we weren’t leaving money on the table, or too high and missing the market entirely. Once our house was on the market, Scott and Molly were in constant communication with us giving us updates on the open houses, and feedback from potential buyers and their agents. This communication was very helpful in keeping us calm during an anxious time. On the review date, both Scott and Molly were extremely helpful in going through the offers and making recommendations on which offer to accept. The work didn’t stop there, as both Scott and Molly were there to coordinate the necessary steps to close the sale. We were very happy with the entire process of working with Scott and Molly, and would highly recommend anyone who is looking to sell or buy a house to meet with them. They are “good and honest people” and we wouldn’t hesitate to work with them again."